"My hot water heater stopped making hot water. I tried to get a repairman but had no luck. They did not call me back or did not show at all. One said it would be $300 to $400.00 just to show up. I called Mr. Carl and he walked me through the process. You just don't find people like him very often. I thank you from the bottom of my heart Mr. Carl and want all to use him when you want a human being as well as a plumber. I can't thank you enough sir. God bless you and your family."